Services

Tech Analytics

Product analytics, telemetry, SLOs, dashboards, and data-driven decision making.

We instrument systems for observability and build analytics that inform product and engineering decisions. Metrics that matter, SLOs that align with business goals, and dashboards that drive action.

Typical Deliverables

Event schemas

Structured schemas for product and technical events. Versioned and validated to ensure data quality.

SLOs and SLIs

Service Level Objectives and Indicators that reflect user experience. Error budgets and alerting thresholds.

Alerting and runbooks

Actionable alerts with clear severity levels. Runbooks that help on-call engineers respond quickly.

Dashboards

Executive dashboards for business metrics, engineering dashboards for DORA metrics, and operational dashboards for SLOs and reliability.

Outcomes

SLO coverage

100% of critical services

Alert noise

< 10 false positives per week

Time to insight

Minutes, not hours